Who We Are – Privacy Policy
We care about your privacy. This policy explains what personal information we collect when you use our website or mobile app, how we use it, how we share it, and how we protect it. It also explains your rights. By using our website or app, you agree to these terms.
What Information We Collect
a. Information You Give Us
- Your name, email, phone, address, and payment details if you sign up or make a purchase.
- Details you share, like feedback, preferences, or stories.
b. Information Collected Automatically
- Usage data: IP address, browser type, device info, and site activity.
- Location data from your device, if you allow it, to provide location‑based services.
c. Information from Others
- Data from third-party services like social logins, deliveries, or marketing partners.
- Information from franchise locations you visit.
How We Use Your Information
We use your personal data to:
- Offer and manage our services—like account setup, orders, and promotions.
- Enhance our app and website, customize your experience, and offer features you might like.
- Respond to your requests and support needs.
- Prevent fraud and manage payments.
- Analyze site trends and improve business operations.
- Send emails or messages (if you opt in) about promotions or updates.
Sharing Your Information
We may share your information with:
- Trusted service providers who help support our site, billing, marketing, or analytics.
- Affiliates and franchise locations to help manage orders and guest experiences.
- If required by law (for example, court orders or to prevent harm).
- During business events like mergers or acquisitions.
We will not sell your personal information or share it for targeted advertising.
Your Rights & Choices
You have the right to:
- See what details we have about you.
- Request correction or deletion of your personal data.
- Opt out of data sale, sharing for targeted advertising, and certain profiling.
- Withdraw consent and unsubscribe from emails.
- Request a copy of your personal information in a usable format.
If you’re a California resident, you have additional protections under state privacy laws.
To exercise your rights, contact us by email or phone. We’ll respond within 45 days.
Data Security & Storage
- We use reasonable measures—such as encryption and access controls—to protect your data from unauthorized access.
- No system is completely foolproof, but we strive to keep your information secure.
- We keep your data only as long as needed and delete or anonymize it when no longer required.
International Visitors
- Our servers are based in the United States.
- If you access our website or app from outside the U.S., your data may be transferred and stored in the U.S. or other countries. Privacy protections may differ from your home country.
Contact Us
If you have questions, wants to make a privacy request, or want to unsubscribe, you can:
- Email us at comments@firstwatch.com
- Call us at 1‑888‑270‑1095 or direct at 941‑500‑1970
- Or mail us at:
First Watch Restaurants, Inc.
Attn: Privacy
8725 Pendery Place, Suite 201
Bradenton, FL 34201